In the United States, PlayMonster LLC warrants this product against defects in original material and workmanship for a period of one year under normal use and conditions. Warranty coverage outside of theUnited States may vary. Please see information regarding non-U.S. warranty claims, below.
This warranty does not cover customer installation or set up problems and is invalid if the product serial number has been altered or removed. This warranty does not cover (a) cosmetic damage or damage resulting from acts of God, accident, misuse, abuse, modification or other external causes not arising from defects in materials or workmanship; (b) damage due to improper operation or care, connection to an improper voltage supply, or attempted repair by anyone other than PlayMonster LLC; (c) products sold “as is” or “with all faults.”
Making a Warranty Claim in the United States
Please check our website for the latest information pertaining to warranty claims. Within 30 days from the date of retail purchase, please contact your point of purchase for an exchange. After 30 days and within the warranty period, PlayMonster LLC will repair or replace the defective unit at the company’s sole discretion. Proof of purchase which is evidence that the unit is within the warranty period must be provided.
REPAIR OR REPLACEMENT, AS PROVIDED UNDER THIS WARRANTY, IS THE EXCLUSIVE REMEDY OF THE CONSUMER. ANY APPLICABLE IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED IN DURATION TO A PERIOD OF THE EXPRESSED WARRANTY AS PROVIDED ABOVE, BEGINNING WITH THE ORIGINAL DATE OF PURCHASE. NO WARRANTIES, WHETHER EXPRESSED OR IMPLIED, SHALL APPLY TO THE PRODUCT THEREAFTER. WE MAKE NO WARRANTY AS TO THE FITNESS OF THE PRODUCT FOR ANY PARTICULAR PURPOSE OR USE. THE EXTENT OF OUR LIABILITY UNDER THIS LIMITED WARRANTY IS THE REPAIR OR REPLACEMENT PROVIDED ABOVE AND IN NO EVENT WILL OUR LIABILITY EXCEED THE PURCHASE PRICE PAID BY THE PURCHASER. UNDER NO CIRCUMSTANCES WILL WE BE LIABLE FOR ANY LOSS, DIRECT, INDIRECT, INCIDENTAL,SPECIAL, OR CONSEQUENTIAL DAMAGE ARISING OUT OF, OR IN CONNECTION WITH, THE USE OF THIS PRODUCT. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, BUT YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGE, SO THESE RESTRICTIONS MAY NOT APPLY TO YOU.
Making a Warranty Claim Outside of the United States
This product is distributed outside of the United States, in select regions, by authorized distribution partners. PlayMonster LLC does not handle foreign warranty claims. For warranty service please contact your point of purchase for assistance. PlayMonster products purchased from US retailers and shipped to international locations are not covered under our domestic warranty policy.